Many users are experiencing issues with the Facebook Messenger app, and the developers have not yet released a statement on the subject. Users are apparently unable to access the media and information stored on their accounts and are concerned that they might permanently lose them.
Facebook Messenger App: Missing Files
There is currently no fix for this issue, therefore all we can do is wait for a potential update once the Facebook developers take care of it. It's vital to remember that the aforementioned problem only affects mobile devices. By installing Messenger, you may still access your files and media on your laptop and computer.
HAVE YOU CHECKED YOUR MESSENGER APP?
— Manila Bulletin News (@manilabulletin) May 4, 2023
Netizens noticed earlier today that files, media, & links shared via the Facebook Messenger app have disappeared. With no advisory from Meta, users are quick to report that the platform is currently down. pic.twitter.com/zeDJC7YGOl
Back up critical documents and media.
Users are encouraged to back up their crucial files and media in the meantime to prevent irreparable loss. To see whether that fixes the problem, you can also try logging out and back in again or reinstalling the program. The steps might not be successful for all people, though.
pls bring back all the photos on facebook messenger 😭 those are memories!! (na hindi na kaya i-keep ng phone storage ko hehe) @messenger @Meta
— TAKE OFF OUT NOW❗️STREAM ❗️ (@iJUNEEEEEEYA) May 4, 2023
Users on Facebook Messenger Express Frustration over Missing Files
Social media has been a popular outlet for people to vent their irritation and disappointment over the persistent problem of missing files on the Facebook Messenger program. Some people have expressed concern that their priceless photos and videos might be permanently lost, while others have criticized Facebook for not communicating with users about the issue.
pls bring back all the photos on facebook messenger 😭 those are memories!! (na hindi na kaya i-keep ng phone storage ko hehe) @messenger @Meta
— TAKE OFF OUT NOW❗️STREAM ❗️ (@iJUNEEEEEEYA) May 4, 2023
Screenshots of error messages that show up when users attempt to access their material on the app have been uploaded by a number of users. Others have complained that their files have completely vanished without a reason or notice.
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So, apparently all my media files and links have been wiped out from Facebook Messenger when the app was down the other day. Check your media, files and link folder on your Messenger to see if previously shared images are still there. Mine is gone 🤷🏻♂️
— Napoleon (@napoleonwii) May 4, 2023
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